Our storage security statement

Rent A Space ensures that our customers and our facility is protected with a series of security precautions and procedures. The security of our store and our customers’ possessions are our upmost priority.

Rent A Space has worked closely with our security partners, the Self-Storage Association (SSA) UK, and with the Police, Fire Brigade and other statutory authorities, to ensure that our store complies with (and often exceed) any regulations and that our systems are up to date and fit for purpose. Rent A Space and the SSA UK both take issues of safety and security very seriously.

We provide the highest levels of security in the self-storage industry in the UK – in particular for customer that use our store after our trading hours (i.e. using extended access). Every room in our store is individually alarmed – and is monitored 24 hours a day, giving our customers total peace of mind.

Looking for safe and secure self storage?
Talk to the Rent A Space Liverpool team on 0800 783 4949
Talk to the Rent A Space Shrewsbury team on 01743 491490

Our self storage security standards

Our facility has secure perimeter fencing and access gates that can only be controlled by customer & staff PIN codes. Customers will need to pass through three gates to gain access to the inside of any of our stores during extended access hours. CCTV cameras monitor all access points and emergency exits 24 hours a day, and monitor all the areas around the outside of our store.

Access to the storage areas can only be granted to each customer by them using their own PIN code on the three gates and every storage room is individually alarmed. This means, if someone gains access to a storage room without entering their authorised PIN code, the audible alarm will be instantly activated and a signal sent to our reception and to our monitoring station.

Our staff are on site seven days a week and are trained to monitor and react to any irregular or suspicious activity in or around the store. Out of hours, every store is closely monitored through CCTV by our external security company. They in turn have access to our mobile security company and to our staff to react to any alarm activations. Ultimately they can call the Police or Fire Brigade as well.

Rent A Space does not offer unrestricted 24 hour access to its stores. Access is limited to our reception trading hours 7 days a week for the majority of our customers. For a limited number of customers, extended opening hours (usually from 6am until 11pm) is permitted at our stores. These customers are schooled in our security systems and have easy access to our monitoring centre whenever they are in their store – and the monitoring centre can communicate with any customers (or intruders) inside or outside the store via a loudspeaker system.

Outside of these times Rent A Space cannot be accessed by anyone.

Our committment

  • Staff on site 7 days a week
  • Staff trained to maintain/monitor security services
  • Intruder alarm on all doors & reception area
  • Fire & smoke alarm system throughout store
  • Mobile Security is on call by Security Centre
  • Monitored by Security Centre after trading hours

Standard security

  • Staff walk-around before reception opens
  • Daily store patrols by staff
  • Staff walk-around before reception closes
  • Licence terms & conditions
  • Requirement for customer ID and proof of address
  • Staff training for customers with Extended Access
Safe and secure self storage Liverpool and self storage Shrewsbury

See what Rent A Space can do for you today

So whether you’re moving home, renovating or you just need somewhere to store your gym equipment, look to Rent A Space Liverpool to make sure that your items are safe and secure. Get a quote online or talk to Rent A Space Liverpool directly on 0800 783 4949 to find out how we can fulfil your household storage Liverpool needs today.

Reception Opening Hours
Customer Access Hours

I rented a unit for around 16 months and was very impressed by the excellent service I received from every single visit I made during that time. I will not hesitate in recommending this service to anybody needing storage.

Paul Vaughan

Shrewsbury 01743 491 490

Call Us Today!